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PRIVACY POLICY

Effective Date: 30th of Octover, 2024

This Privacy Policy explains how Management Multigestión S.L. collects, uses, and protects your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable European Union (EU) laws. By using this website, you agree to the practices described below.

1. DATA CONTROLLER INFORMATION

  • Company Name: Management Multigestión S.L.

  • CIF: B16855975

  • Address: CL/MUELLE RIBERA, CASA I, PORTAL 2, APT 147, 29660, PUERTO BANUS, MARBELLA, MALAGA

  • Email: contact@metrogrupo.com

2. TYPES OF PERSONAL DATA COLLECTED

We collect and process the following types of personal data through our website and services:

  • Personal Identification Information: Name, email address, postal address, etc.

  • Demographic Data: Country of residence, language preferences, etc.

  • Technical Data: IP address, browser type, and usage data for website functionality and security purposes.

  • Commercial Data: Information related to reservations, service requests, and communications.

 

3. PURPOSE OF DATA COLLECTION

We collect and process your personal data for the following purposes:

  • Service Provision and Management: To manage reservations, inquiries, and communication with you.

  • Marketing Communications and Newsletters: To send you marketing communications, promotional offers, and newsletters from all the restaurant venues and services managed by Management Multigestión S.L., based on your preferences and interests.

  • Website Improvement: To analyze and improve the functionality of our website and services.

  • Legal Compliance: To comply with legal obligations and resolve disputes.

 

4. LEGAL BASIS FOR PROCESSING PERSONAL DATA

We process your personal data based on one or more of the following legal grounds:

  • Consent: You have given your explicit consent to process your data for specific purposes (e.g., marketing).

  • Contractual Necessity: Processing is necessary to fulfill a contract with you or to take pre-contractual steps at your request.

  • Legal Obligation: Processing is necessary to comply with a legal obligation.

  • Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services and protecting our business.

 

5. DATA RETENTION PERIOD

Your personal data will be stored in our database for a period of 5 years or as long as necessary to fulfill the purposes outlined above. After this period, your data will be securely deleted or anonymized unless legally required to retain it for a longer period.

 

6. SHARING OF PERSONAL DATA

We do not share your personal data with third parties, except in the following cases:

  • With Service Providers: Who assist in operating the website, marketing activities, and payment processing, subject to confidentiality agreements.

  • For Legal Obligations: When required to comply with legal obligations or court orders.

  • With Other Venues: We may share your personal data within the Management Multigestión S.L. group to keep you informed of promotions, newsletters, and offers from all our venues, including but not limited to [List Key Venue Names]. Each venue within the group is committed to using your data solely for the purposes outlined in this policy and in line with GDPR requirements.

 

7. USER RIGHTS

You have the right to:

  • Access: Request information about your personal data that we hold.

  • Rectification: Correct inaccuracies or update your personal data.

  • Erasure: Request the deletion of your personal data when it is no longer necessary for the purposes outlined.

  • Restriction of Processing: Limit the processing of your data under certain circumstances.

  • Data Portability: Request a copy of your data in a structured, machine-readable format.

  • Objection: Object to the processing of your personal data for direct marketing purposes.

  • Right to Withdraw Consent: If you have provided consent for receiving marketing communications from all our venues, you have the right to withdraw that consent at any time. You can do this by contacting us at contact@metrogrupo.com or by following the unsubscribe instructions in the emails.

 

To exercise your rights or for any questions related to data privacy, please contact us at contact@metrogrupo.com.

 

8. SECURITY MEASURES

We take the security of your data seriously. Appropriate technical and organizational measures are in place to protect your data against unauthorized access, loss, or destruction. We regularly review these measures to ensure they are up to date.

 

9. COOKIES

We use cookies to enhance your browsing experience and improve our services. Cookies may be used to remember your preferences, analyze website traffic, and personalize your experience. For more information on our use of cookies, please refer to our Cookie Policy.

 

10. CHANGES TO THE PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time. Significant changes will be communicated to you via email or through a notice on the website. Continued use of the website following such updates constitutes acceptance of the revised Privacy Policy.

 

11. CONTACT INFORMATION

If you have any questions or concerns about this Privacy Policy or the way we handle your personal data, please contact us at:

Email: contact@metrogrupo.com
Address: CL/MUELLE RIBERA, CASA I, PORTAL 2, APT 147, 29660, PUERTO BANUS, MARBELLA, MALAGA

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